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Welcome to Sandy Springs False Alarm Reduction Program

By CentralSquare Technologies®

Every false alarm diverts Police, Fire, and EMS from real crises. Take action to help protect emergency readiness in your community.

Our Services

Download Registration Forms

Online registration is not available at this time. Download the registration form, complete it, and mail or deliver it to the address provided.

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View Payment Instructions

Online payment is not available at this time. Review our payment instructions to pay your invoice by mail, phone, or in person.

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Understanding Your Invoice

Why did I receive an invoice?

We understand receiving an unexpected invoice can be confusing or alarming. Here's a clear explanation of how false alarm fines work and why you may have been charged.

  1. Your alarm triggered an emergency dispatch

    When your alarm system activated, your monitoring company or a neighbor called 911. Officers or firefighters were dispatched to your address.

  2. No actual emergency was found

    Upon arrival, first responders determined there was no actual intrusion, fire, or emergency — constituting a false alarm under local ordinance.

  3. Municipal ordinance authorizes the fee

    Most jurisdictions allow — and require — a service fee to be charged for false alarm responses. You may be entitled to one or more "grace" responses per year before fees apply.

  4. This is a legitimate government charge

    This invoice is issued on behalf of your local municipality. It is not spam, a scam, or a private collection attempt.

Documents

Alarm OrdinanceAppeal GuidelinesFalse Alarm Prevention TipsFrequently Asked Questions

Services

CryWolf False Alarm Reduction works in partnership with your local emergency services and government agencies to create a more effective alarm response system. Please call 911 in an emergency.

Sandy Springs Fire
Sandy Springs Police
City of Sandy Springs